Active@ Disk Image

Hard Drive Backup Software

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Active@ Disk Image Support Center
Users Guide

 

Frequently Asked Questions

 

General Sales & Customer Support Questions

  1. How can I get an update to the latest version of Active@ Disk Image?
  2. May I try the software before purchasing it?
  3. What is the difference between an "update" and an "upgrade"?
  4. How do I register my copy of the software?
  5. How do I get an invoice of my purchase?
  6. May I use a purchased copy of the software on a second computer?
  7. I have lost the CD-Key/Serial number for the software, what should I do?
  8. Do you charge sales/VAT tax?
  9. I have a sales question. How do I contact you?
  10. What are your phone sales hours?
  11. How are my products shipped?
  12. Do I receive a boxed product, CD and/or printed manuals?
  13. How much is shipping?
  14. What kind of payment methods do you accept?
  15. We would like to place a Purchase Order? Is this possible?
  16. How long does it take to get my product?
  17. Where do I get technical support for my product after purchase?

 

Technical Questions

  1. Does Active@ Disk Image support Windows 2003 Server/SBS (Small Business Server)?
  2. How do I make a bootable Rescue CD?
  3. Is the Windows Vista Operating System supported?
  4. Can a Backup Disk Image be restored to a disk using another size rather than its original size?
  5. Can multiple PC disks or partitions be imaged at once?
  6. How can I know that an image was created successfully and contains data?
  7. Does Disk Image support automated disk imaging?
  8. Is it possible to restore selected files from the Backup Disk Image?
  9. Is it possible to restore selected files from the RAW Disk Image?
  10. Can a Disk Image be saved or restore from Network share?
  11. Can a Disk Image be written to CD/DVD or USB hard drive?
  12. I started the Rescue CD and need to restore an image from a CD/DVD.  How can that be done?
  13. Does Active@ Disk Image work under Windows 98 or Windows 2000?
  14. Why do I get the error message "The file is not the last file of multi-file archive..." when I try to open an image file?
  15. What does it mean when I get the error message: "... call has failed. HRESULT = ..." ?
  16. Why do I get a message that a drive cannot be locked while creating an image?
  17. I have deleted my system partition and I want to restore an image that I made earlier. I’ve had trouble with other backup programs not being able to restore an image completely and it won’t boot.
    Will I be able to restore the image with no boot problems using the recovery disk?


Active@ Disk Image
Active@ Products

Active@ Boot Disk
is a bootable Live CD/DVD for system recovery purposes.
Active@ File Recovery
recovers data after formatting or loss of partitions.
Active@ KillDisk
is a disk eraser software for secure formatting of hard drives. DoD 5220.22-M compatible.
Active@ Password Changer
is a DOS-based solution for resetting local user passwords.
Active@ Partition Recovery helps to recover deleted partitions and logical disks on hard drives.

 

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Active@ Data Recovery Software 2008

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